•  As this fascinator is made especially for you dispatch times range from 7-10 days (shorter in winter months) so please allow enough time for delivery. Recorded delivery is 2-3 days, and Special Delivery is next day.  If you need your fascinator or hat urgently we do offer an express service which includes dispatch within 1 business day and next day delivery (UK Customers only).
  • We can ship this fascinator all over the world, and if you need it really fast we also offer 3 days service to most places in the world using UPS Express Service.  If you need your hat or fascinator quickly please use this option. If you hat or fascinator is too large to be shipped overseas using Royal Mail, the only option for shipping will be UPS expedited service. If you have a specific date that it needs to arrive by PLEASE state this when you select the Express Shipping option
  • For all other items in our shop we post 1-2 days after order confirmation depending on the time of year. 
  • If you have not received your item within 2 weeks please contact us and we will try and track it down for you.  If it is deemed lost we will then file a claim with Royal Mail and either send you a replacement or issue you with a full refund.